PRIVACY POLICY
Effective Date: June 2, 2026
Big League (“Big League,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide when visiting our website, requesting quotes, placing orders, or otherwise interacting with our business.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products or services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
• Name
• Company name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment information
• Project specifications
• Artwork, logos, designs, and branding materials
• Communications and correspondence with us
• Any information submitted through quote request forms, contact forms, or customer service inquiries
Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Date and time of visits
• Website usage and analytics information
Cookies and Similar Technologies
We may use cookies, pixels, web beacons, and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure marketing effectiveness
• Enhance user experience
You may disable cookies through your browser settings, although some portions of the website may not function properly.
- HOW WE USE YOUR INFORMATION
We may use collected information to:
• Provide quotes and estimates
• Process and fulfill orders
• Produce custom apparel, uniforms, promotional products, and branded merchandise
• Communicate regarding orders, production schedules, and deliveries
• Respond to customer service inquiries
• Manage customer accounts
• Process payments
• Improve our products and services
• Analyze website performance
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Send marketing communications where permitted by law
- TEXT MESSAGES, EMAILS, AND MARKETING COMMUNICATIONS
If you provide your contact information, we may contact you regarding:
• Quotes and proposals
• Order updates
• Shipping notifications
• Customer service matters
• Promotional offers and marketing communications
You may opt out of marketing emails at any time by using the unsubscribe link included in such communications or by contacting us directly.
- CUSTOM ARTWORK AND INTELLECTUAL PROPERTY
Customers may submit logos, artwork, designs, trademarks, and other content for production.
By submitting artwork, you represent that:
• You own the rights to the submitted materials or have permission to use them.
• The materials do not infringe upon the intellectual property rights of others.
Big League is not responsible for verifying ownership of submitted artwork and reserves the right to refuse production of materials that may violate intellectual property laws.
- PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
We do not store complete credit card information on our servers. Payment processors are responsible for maintaining the security of payment information and complying with applicable payment card industry standards.
- HOW WE SHARE INFORMATION
We do not sell personal information.
We may share information with:
• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Marketing and advertising vendors
• Analytics providers
• Production partners and subcontractors involved in fulfilling orders
• Professional advisors, auditors, and legal counsel
• Government agencies or law enforcement when required by law
- DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these efforts, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
- DATA RETENTION
We retain information for as long as reasonably necessary to:
• Fulfill customer orders
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal, tax, accounting, and regulatory requirements
- YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have the right to:
• Access personal information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Opt out of marketing communications
• Request information regarding our data practices
To exercise these rights, please contact us using the information provided below.
- THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
- CHILDREN’S PRIVACY
Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of the website following publication of changes constitutes acceptance of the revised Privacy Policy.
- CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Big League
1694 Shelby Oaks Drive North
Memphis, Tennessee 38134
Phone: (901) 249-4993
Email: sales@bigleagueus.com
Website: https://bigleagueus.com